Social Innovation Stories

RCSA

Staffing sector’s response to Covid-19 crisis

The staffing and recruitment sector in Australia has been working tirelessly through the Covid-19 crisis to help get the economy, businesses and the workforce back on track through a series of industry and government initiatives. The different initiatives put in place by the RCSA achieved a greater awareness of the ability and benefits of leveraging the employment and staffing sector to speed up economic recovery and to deliver tangible outcomes in key priority areas, such as youth unemployment or care for elderly people.

  • #Decent Work & Fighting Informality

  • #Active Labour Market Policies

  • #Job Mobility

  • #Covid19

The challenge

The Covid-19 pandemic has triggered one of the greatest economic crisis of the modern era. As many countries around the world, Australia faced challenges in ensuring health and safety, keeping the economy afloat and addressing unemployment.

Solution

The staffing and recruitment sector in Australia has been working tirelessly to help get the economy, businesses and the workforce back on track through a series of industry and government initiatives including:

  • Temporary Surge Workforce Initiative: this partnership between the RCSA and the Federal Government was designed to ensure continuity of aged care during the COVID-19 pandemic, by ensuring access to a temporary surge workforce to fill critical roles where staff are prevented from working because of quarantine or infection.
  • Jobs Finder Queensland: the initiative connects jobseekers who hve been displaced from their jobs due to the pandemic with Queensland-based staffing and recruitment agencies to help businesses fill high demand, frontline roles. The industries targeted for the program include health, the aged care sector, customer care, medical, food production, logistics, manufacturing, fast moving consumer goods (FCMG), security, fresh produce and cleaning.
Key numbers

25000

agency workers placed in vital shifts in aged care

More than

100000

people connected with work during Covid crisis

Outcomes

The different initiatives put in place by the RCSA achieved a greater awareness of the ability and benefits of leveraging the employment and staffing sector to speed up economic recovery and to deliver tangible outcomes in key priority areas, such as youth unemployment or care for elderly people.

Country/ies of implementation
Partners
  • Federal Government
  • Queensland Government